Terms of Sale & Software License
Plain-English summary, then the full terms. The summary is for orientation; the numbered sections are the agreement. If anything conflicts, the numbered sections control.
The short version
- You are buying a license to use a Centra desktop application, not the software itself. One license activates on up to two machines.
- Centra is an AI tool that prepares work — it does not have authority. It drafts, audits, and flags; a qualified human reviews, decides, sends, signs, and files.
- It is not legal, insurance, financial, tax, medical, or other professional advice, and it is not a licensed professional. If your work is regulated, you must be the licensed professional.
- These products are sold to businesses and professionals for use in their own practice.
- Because this is digital software delivered immediately, sales are final — no refunds, except where required by law or where we failed to deliver a working download (see §9).
- Your data stays on your machine. We do not use your data to train models.
1. Parties and eligibility
These Terms are between you (the “Licensee,” “you”) and HeroKind AI (“HeroKind,” “we,” “us”). You must be at least 18 and have authority to bind the business you represent. The Centra products are business software, licensed for use by a business or professional in the ordinary course of its own work.
Certain products are intended only for appropriately licensed professionals and are not offered to the general public through self-service checkout. Where a product concerns a regulated field (for example legal, insurance, financial, or healthcare work), you represent that you hold the applicable professional license or are acquiring the product on behalf of someone who does, and that you will operate it only within the bounds of that license.
2. What the Software is (and is not)
Each Centra application is a desktop AI assistant for a line of work. It runs on your machine and works inside the files, mail, and calendar you give it. Its governing rule is preparation, never authority: it drafts, audits, flags, organizes, and prepares. It does not send, sign, file, bind, decide, or act as a professional of any kind. Every one of those acts remains a human’s.
The Software uses artificial intelligence. Its outputs can be incomplete, out of date, or wrong. You are responsible for reviewing everything it produces before any use, and for the final work product. The Software discloses that it is an AI; you agree not to disable or conceal that disclosure.
3. License grant
Subject to these Terms and your payment, we grant you a non-exclusive, non-transferable, non-sublicensable license to install and use the purchased Centra application:
- on up to two (2) machines that you own or control, per license key;
- for your own internal business use;
- for as long as these Terms remain in effect and are not terminated.
Each vertical is licensed separately. A bundle discount applies to additional verticals purchased in the same order but does not merge them into a single license — each key governs its own product under this §3.
4. License keys
Your key is confidential and personal to you. Do not publish, sell, share, or transfer it. Activations are limited to the two-machine policy above. We may deactivate keys that are shared, resold, or used to exceed the machine limit. Reasonable transfers between machines you control (for example replacing a computer) are permitted; abusive activation cycling is not.
5. Restrictions
You may not, and may not permit others to:
- copy, resell, rent, lease, sublicense, or distribute the Software or keys;
- reverse engineer, decompile, or attempt to derive source or the activation scheme, except to the extent this restriction is prohibited by law;
- remove or alter notices, signatures, the activation gate, or the AI disclosure;
- use the Software to provide a regulated service you are not licensed to provide, or to give professional advice you are not authorized to give;
- use the Software to violate any law, third-party right, or applicable professional or ethical rule.
6. No professional advice; your responsibility
The Software is a preparation tool, not a professional. Nothing it produces is legal advice, insurance advice or solicitation, financial or investment advice, tax advice, or medical advice, and no attorney-client, agent-client, advisor-client, or provider-patient relationship is formed with HeroKind. Where the Software supports regulated work, the licensed human remains solely responsible for reviewing, deciding, and for compliance with all applicable laws and professional rules. You are responsible for any outbound communications you send and for obtaining any consents the law requires (for example for calls or texts).
7. Your data and privacy
The Software runs locally and works within the data you provide it on your own machine. We do not use your content to train AI models, and we do not use it to build products for other customers. The Software may rely on third-party AI engines to function; your use of those is subject to their terms, and you are responsible for not feeding the Software data you are not permitted to process. See our Privacy Notice for how the website and purchase process handle information.
8. Payment and delivery
Payments are processed by Stripe. We do not receive or store your full card details. Prices are in U.S. dollars and exclusive of any taxes, which may be added at checkout where applicable. On successful payment, your license key and a download link are delivered to the email you provide, usually within minutes. It is your responsibility to enter a correct email and to keep your key and installer safe.
9. Refunds
The Software is a digital product delivered immediately on purchase. All sales are final and non-refundable, except: (a) where a refund is required by applicable law; or (b) where we were unable to deliver a working download or key and cannot resolve it within a reasonable time. Buyer’s remorse, failure to meet your own hardware requirements, or a change of mind are not grounds for a refund. If you believe §9(b) applies, contact us at the address in §15.
10. Updates and support
Updates, if any, are provided at our discretion and may be included with your license or offered separately. Support is provided on a reasonable-effort basis through the contact channel below. We do not guarantee that any specific feature will be maintained indefinitely.
11. Warranty disclaimer
The Software is provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, and non-infringement, to the fullest extent permitted by law. We do not warrant that the Software will be error-free, uninterrupted, or that its outputs will be correct or suitable for any particular matter.
12. Limitation of liability
To the fullest extent permitted by law, HeroKind will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or professional or regulatory consequences arising from your use of the Software. Our total liability for any claim relating to the Software or these Terms is limited to the amount you paid for the license giving rise to the claim. Some jurisdictions do not allow certain limitations; in those, the limitations apply to the maximum extent permitted.
13. Termination
This license ends automatically if you breach these Terms, and we may deactivate affected keys. On termination you must stop using and remove the Software. Sections that by their nature should survive (including §§5, 6, 11, 12, and 14) survive termination.
14. Governing law and disputes
These Terms are governed by the laws of the State of Texas, USA, without regard to conflict-of-laws rules. The exclusive venue for disputes is the state and federal courts located in Texas, and you consent to their jurisdiction, except where applicable law grants you rights to another forum.
15. Contact
HeroKind AI — jorsak@herokind.ai. Questions about a purchase, a delivery problem, or these Terms go here.
16. Changes
We may update these Terms for future purchases. The version in effect at the time of your purchase governs that purchase.